OUR STORES

VISIT OUR STORE IN ASHALEY BOTWE

NO. 31, PAPAFIO HILLS RD, Nmai Dzorn Adjiringano Rd, Ashaley Botwe

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we make every effort to ensure that the product images on our website accurately represent the actual item you will receive. However, slight differences in colour, packaging or design may occasionally occur due to manufacturer updates or screen display variations. If you have any questions about a product before purchasing, please feel free to contact Cosmic Electronics for assistance.

Where can I view my sales receipt?

Your sales receipt will be sent to you after your purchase via WhatsApp or Gmail, depending on the contact information provided during your order.

How can I return an item?

To return an item, please contact Cosmic Electronics and provide your order details and the reason for the return. Our team will guide you through the return process in accordance with our Return and Refund Policy.

Will you restock items indicated as “out of stock?”

Yes, selected out-of-stock items may be restocked. However, restocking depends on product availability and supplier supply. We recommend checking the product page regularly or contacting Cosmic Electronics for more information about a specific item.

Where can I ship my order?

You can ship your order to any valid delivery address within Ghana. We offer delivery services within Greater Accra and to other regions across the country. Please provide the correct delivery address and contact information when placing your order to ensure a smooth delivery process.

INFORMATION ABOUT US

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